If you're searching for a hospitality job in Boston then consider The Charles Hotel in Cambridge, MA as your first choice to start your career.

The Charles Hotel prides itself on its staff of upbeat, thoughtful, and hospitable associates. Our diverse staff represents all corners of the globe and is ready to take on any challenge, lend a helping hand and work together as a team in any situation.

We are the proud recipients of the Massachusetts Lodging Association award for “Best Employee Relations” for three consecutive years (2005-2008).We strive to provide a work environment that both nurtures our staff's growth and rewards their accomplishments.

The Charles is looking for passionate and genuine individuals to join our team of industry professionals. For an opportunity to work with the best of the best in hospitality please visit the Human Resources office. We are accepting applications Monday thru Friday from 9:00am to 5:00pm. Potential applicants can also submit their resumes by visiting the IHR Career Website.
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Front Office
   
Job Title: Bellman
Job Description:

(Full Time, Hourly)
A Bellperson escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, as well as providing general information regarding the hotel and local attractions.  This position requires basic English language communication skills; exceptional hospitality skills;  the ability to lift and carry heavy packages and luggage; and perform tasks requiring bending, stooping, kneeling, and walking significant distances. Candidate must have the ability to work a flexible schedule including days, nights, weekends, and holidays.

Salary:
Click Here to Submit Resume for this position.
 
Front Office
   
Job Title: Guest Service Agent
Job Description:

Full Time, Hourly
Guest Service Representative is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Previous Hotel front desk experience required. Excellent communication and computer skills required. This position is responsible for ensuring total guest satisfaction. Must have a friendly and outgoing personality. The ablility to work a flexible schedule is required, including days, nights weekends and holidays.

Salary:
Click Here to Submit Resume for this position.
 
Rialto Restaurant
   
Job Title: Dining Room Server
Job Description:

Full Time, Hourly
 Food server is a member of the Food & Beverage team. Requirements include: basic knowledge of food and beverage preparation, service standards and guest relations and etiquette; knowledge of appropriate table settings, service ware and menu items; basic English language communication skills; and the ability to carry large, heavy trays on a continuous basis throughout the shift; must demonstrate the a guest oriented and friendly demeanor.  Previous experience in a fine dining restaurant required. Candidate must have good wine and food knowledge. Candidate must have excellent communication skills, professional appearance and manner, and the ability to multi-task. The ability to work nights, weekends and holidays required.

Salary:
Click Here to Submit Resume for this position.
 
Rialto Restaurant
   
Job Title: Host/Hostess
Job Description:

(Full Time, Hourly)
Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner. 

Salary:
Click Here to Submit Resume for this position.
 
Rialto Restaurant
   
Job Title: Sous Chef
Job Description:

Ideal Sous Chef candidate will have one year kitchen management experience and five years of cooking experience in a high volume, quality oriented Mediterranean or Italian white table cloth restaurant. Scratch cooking techniques using only fresh ingredients are necessary. Must have the ability to work as a part of a team and train new associates.  Ideal candidate will be passionate, self-motivated, and a natural leader.  Sous Chef is responsible for monitoring and controlling food and labor costs, schduling, and payroll. The ability to work a flexible schedule including days, nights, weekends and holidays is required.   

Salary:
Click Here to Submit Resume for this position.
 
Rialto Restaurant
   
Job Title: Wine and Beverage Director
Job Description:

Full Time, Salary
Develop award winning wine list to compliment Chef's menu. The Wine and Beverage Director will manage a team of sophisticated professionals, and will provide creative solutions to increase beverage sales to exceed budget. A hands-on manager with strong organizational, interpersonal skills and the ability to work in a fast-paced environment is best suited for this position.
Restaurant Managers coordinate the activities of the food and beverage staff to deliver product and service to restaurant guests. You will be responsible for interviewing, selecting, training, and supervising the restaurant associates for an efficient operation. You will also organize and conduct pre-shift and departmental meetings, and schedule and direct the team in their work assignments. You should have at least 2 years, or equivalent, 3+ years of restaurant management experience.Responsible for planning, organizing and directing all aspects of the beverage program including staff training.

Salary:
Click Here to Submit Resume for this position.
 
Housekeeping
   
Job Title: Housekeeping Manager
Job Description:

Housekeeping Manager is responsible for: overseeing daily field operations; reviewing call logs daily; informing the Executive Housekeeper of issues or problems of significance; conducting morning meetings with staff; documenting employee performance; conducting performance evaluations on Housekeepers, Dispatchers and Laundry Attendants and Supervisors; monitoring absence log and responding to excessive absences or problems; ensuring rooms are cleaned to standard and in a timely manner. Requirements include: a minimum of one-year continuous employment in Supervisory or Management capacity; good English language and math skills; a working knowledge of basic accounting; ability to physically clean rooms, bend, lift, stoop and climb stairs.
The ability to work a flexible schedule including days, nights, weekends and holidays is required. This position will report to the Director of Services. Responsible for supervising and inspecting the daily cleaning of the guest rooms, public areas and back of the house to achieve a high level of cleanliness and guest satisfaction.

Salary:
Click Here to Submit Resume for this position.
 
Sales & Catering
   
Job Title: Director of Group Sales
Job Description:

( Full Time, Salary)
Position is responsible for developing and recommending a group sales marketing plan and budget, the daily operations and training and directing of the sales staff. Must be a minimum of 5 years in Hotel Sales. Looking for self-motivated, out going and team oriented leader who can manage both managers and associates including weekly sales meetings, goal setting, ongoing training, blitzes, coaching and counseling. Will also have aggressive individual booking and solicitation goals. Must lead by example and have positive consistent disposition.

Salary:
Click Here to Submit Resume for this position.
 
Henrietta's Table
   
Job Title: Pastry Cook
Job Description:

Full Time, Hourly

Pastry cook is a members of the Food & Beverage Team. S/he is responsible for: preparation of food "to order" for the hotel restaurant; ensures consistent quality; and follows IHR's Standard Operating Procedures and Food Safety procedures. This individual is required to be detailed oriented, works well in a team environment and enjoys serving customers in a positive, friendly and courteous manner.
Must be able to prepare and decorate baked pastries, cakes and cookies from scratch. Must work well with others and be creative. The ability to work nights, weekends and holidays is required. Knowledge of general ingredients, mixing procedures and equipment required. Must be able to lift a minimum of 50lbs. Previous hospitality experience prefered.

Salary:
Click Here to Submit Resume for this position.
 
Engineering
   
Job Title: Class I Engineer
Job Description:

Full Time, Hourly
General Maintenance Mechanic is responsible for: providing maintenance repairs to resort units, public areas and administrative offices: repairs may include plumbing, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs. Requirements include: a working knowledge of refrigeration; air conditioning; electric; plumbing; kitchen equipment and other mechanical devices; ability to meet the physical demands of the position, such as heavy lifting, working on ladders, and standing or walking for extended periods of time. Minimum of three years previous experience in working with commercial kitchen equipment, basic plumbing, electrical, painting and staining required. Experience in HVAC preferred.

Salary:
Click Here to Submit Resume for this position.
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Harvard Square :: One Bennett Street :: Cambridge, MA 02138
Toll Free: 800.882.1818 :: Ph: 617.864.1200 :: Fax: 617.864.5715 The Charles Hotel ::
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